Call Centre Salaries In SA: The Surprising Truth You Need To Know
- A salary review for a call centre agent working in an inbound call centre has left South Africans shocked
- A content creator revealed the amount on her platform, sparking a wave of comments from the online community
- Other call centre agents chimed in, sharing their impressive salaries, leaving many in disbelief

Here's the story: A content creator who specializes in reviewing payslips and careers posted a video of a call centre agent working for a major inbound parastatal company. The video went viral, attracting over 550,000 views, 16,000 likes, and nearly 1,000 comments. People couldn’t believe their eyes when they saw the numbers!
The video was shared on TikTok by the user @lifereset_za, and it quickly became a hot topic of discussion. Let’s dive into the details and see what made this post so captivating.
Inside the Call Centre Agent's Salary
In the video, the TikTok user breaks down the agent's total earnings, which amount to R33,000 per month. On top of that, the employee receives an additional R2,000 as a living allowance. What’s even more surprising? The employee only has a matric certificate. This revelation left many viewers questioning the common perception of call centre jobs.
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Check out the video below to see the full breakdown:
Call Centre Agents Speak Out About Their Salaries
The post didn’t just stop at revealing one salary. It sparked a flood of comments from other call centre agents who shared their own impressive earnings. Many users were amazed by the high salaries and benefits that come with these roles. Some even took the opportunity to remind people not to underestimate the value of their work.
User @l3nnox93 couldn’t help but brag:
"As an agent, I took home 59k, and I say again agent #CCI."
User @motsumilebo added:
"I work at a call centre. I have amazing benefits and a good salary. Why do people undermine us so much? Yoh sis!"
User @pmbdbnloanprovider shared some wisdom:
"No mahn, working in a call centre, we don’t just take calls. It’s more than that, and people think it’s so easy. It’s really not for the faint-hearted."
User @mel954018 flexed their muscles:
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"Stop underestimating us, some of us earn more than doctors. It’s no mess 🤣🤣🤣🤣🤣🤣. Living our best life."
User @leboo_cooks shared a nostalgic story:
"Worked at a call centre after varsity and the second month, I earned R32k. This is back in 2016, I felt like a billionaire 😂😅."
And User @thabi5343 boasted:
"😂😂😂Sana, I work as a sales agent us outbound sana. I earn enough to afford an apartment in Sandton and a car. Call centres have money, come to Sandton guys."
When Cashiers Surprise Us Too
In another Briefly News article, @lifereset_za dropped another bombshell. This time, it was the salary of a cashier who takes home almost R12,000 after deductions. The post generated a flurry of comments from social media users who were eager to know which store the cashier worked at.
The cashier's salary sparked curiosity and admiration, showing that even roles that are often overlooked can come with significant financial rewards. It’s a reminder that every job has its own value, and we should never judge a book by its cover—or a job by its title.
So, what do you think? Are you surprised by the salaries in these industries? Let us know in the comments!


