A Ugandan Woman’s Visa Struggle Sheds Light On South Africa’s Complex Immigration System
- An Ugandan woman's viral story in South Africa highlights the challenges of obtaining a tourist visa.
- She detailed the reasons behind her visa denial and expressed frustration over the bureaucratic hurdles.
- Experts from IBN Immigration Solutions weigh in on the visa process and its current state in South Africa.
In a heartfelt story that resonated with many, a Ugandan woman shared her experience of trying to visit South Africa for a leisure trip. What started as an exciting plan quickly turned into disappointment when her application was rejected. Her story sheds light on the complexities and challenges faced by travelers attempting to secure visas in South Africa.

Her video, originally posted on TikTok and later shared on X, amassed over 90,000 views, sparking a lively discussion. Many viewers were curious about the reasons behind her visa rejection. To provide some clarity, Briefly News reached out to Andreas Krensel, a partner at IBN Immigration Solutions, who offered valuable insights into South Africa's visa application process.
Visa Woes for a Ugandan Traveler
The Ugandan woman detailed her ordeal in a video that gained traction on social media. She explained how her plans to visit South Africa were dashed when her tourist visa application was denied. What made the situation even more frustrating was the fact that she had already booked her flights and hotel accommodations. According to her, the rejection stemmed from authorities not fully understanding the purpose of her visit. She also mentioned being told that South African officials are particularly stringent with Ugandan applicants due to historical concerns about criminal activity.
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To better understand this trend, Briefly News reached out to IBN Immigration Solutions. Andreas Krensel, a partner at the firm, revealed that while the Department of Home Affairs (DHA) has made strides in reducing visa backlogs, there are growing concerns about the quality of decisions being made. Attorney Krensel noted:
"There are reports of increased rejections citing questionable reasons. Consequently, the appeals process has become more burdened, leading to longer waiting periods."
Take a moment to watch the Ugandan woman's emotional explanation below:
Why Are So Many Visas Rejected in South Africa?
Andreas Krensel, a partner at IBN Immigration Solutions, explained the common legal reasons behind visa rejections in South Africa. One of the primary issues is incomplete or incorrect documentation. Applicants often fail to submit all the required paperwork or provide insufficient financial proof to demonstrate their ability to support themselves during their stay. Outdated application forms can also lead to rejections. Krensel emphasized the importance of ensuring that all documents are accurate and up-to-date before submission.
Public Reaction: Mixed Feelings About Visa Rejections
The Ugandan woman's story sparked a range of reactions from the public. Some people expressed satisfaction with South African authorities' strict approach to visa distribution, while others criticized the labeling of individuals from neighboring African countries as criminals. Many encouraged the Department of Home Affairs to strengthen immigration and tourist laws. However, IBN Immigration Solutions highlighted that even applicants with strong cases are often rejected for poorly justified reasons. This trend, Krensel warned, reflects poorly on South Africa's immigration process.
Krensel further elaborated:
"These decisions undermine confidence in the system and place an unnecessary burden on the appeals process. Before the backlog clearance efforts, the appeals process already faced delays of up to six months. Now, with a dramatic increase in appeals resulting from questionable rejections, the waiting period is expected to stretch to 10 to 12 months."

One commenter, Orate_Orate, expressed concern about the impact on innocent people:
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"It always affects innocent people and this is why everyone should be standing together against criminals."
Another user, @xmxo_, praised Minister of Home Affairs Leon Schreiber:
"I did not imagine that a white man would do his job."
@GrandZacharia, however, was less enthusiastic:
"Surprised how your account has survived this far. It should be closed. Are you suggesting that African visitors are not welcome to legally visit SA? This can’t be a public expression from an account like yours."
@Donald97223322 defended stricter immigration laws:
"Strict immigration laws are the way. As patriots, we welcome this level of patriotism."
@THEETHATOR chimed in with a strong opinion:
"Guys, ke lefatshe la rona. Right of admission is reserved. We are not obligated to let people in even if our reason is we just don’t want to. And we must do this for the Euros and Mericas too."
@_maxwellmotai celebrated the stricter approach:
"I need more rejections like this."
Controversies Surrounding Immigrants in South Africa
- A Zimbabwean TikToker faced backlash after posting a video criticizing South Africa.
- Briefly News covered a situation involving an American woman who used TikTok to criticize South Africans, sparking heated debates online.
- Some were irritated by a visitor who focused solely on South Africa's economy while listing what she learned during her visit.
- Online users expressed strong opinions after a foreign man flaunted his documents amid the crackdown on spaza shops.


