Pick N Pay Delivery Woes: A Customer's Frustration Goes Viral
- A local resident expressed his disappointment after experiencing a long wait for his Pick n Pay ASAP delivery on a Sunday.
- He received a notification that his items would arrive six hours after placing the order.
- Social media users joined the conversation, sharing their own struggles with the retailer's delivery service.
Let me tell you a story about a man who was having a chill Sunday at home, only to find himself frustrated with a major delay from one of South Africa’s most popular grocery retailers. This Mzansi gent turned to TikTok to share his experience of waiting six hours for his order from Pick n Pay ASAP. The platform erupted with reactions as other users chimed in with their own delivery horror stories.
Under the username @fresh_notorious5, the man posted a video that quickly gained traction. It wasn’t just a random clip; it was a detailed account of his experience, sparking a conversation about the reliability of online grocery delivery services.
Here’s What Happened
In the video, the man clearly shows the timestamp of when he placed his order—12:57 PM—and the promised delivery window, which was set between 6:30 PM and 7:00 PM. Now, let’s be honest, who wants to wait six hours for their groceries on a Sunday? The man explained in the video that he had planned to relax at home, enjoy a peaceful afternoon, and maybe even have a drink. But instead, he was stuck waiting for his order, which felt like an eternity.
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He paired the video with a caption that summed up his feelings perfectly: “Pick n Pay South Africa will leave you deserted, ended up cancelling.” If you haven’t seen the video yet, take a moment to watch it—it’s a powerful reminder of how frustrating these delays can be.
Social Media Weighs In
After the video went viral, social media users flooded the comment section with their own stories. Some expressed sympathy for the man, while others offered suggestions for alternative food delivery apps. This outpouring of support and advice created a lively discussion about the challenges of online grocery shopping.
For instance, user @hlengi_we_ shared her experience: “I ordered in the morning and didn’t receive my food until 6 PM. Since then, I’ve decided to stick with Checkers. They’ve been more reliable for me.” Another user, @A.lizwa, recounted a particularly frustrating incident: “I remember we were out of water, so I placed an order for some water and other groceries. After waiting over two hours, all I got was a single loaf of bread in their big delivery bag. It was heartbreaking.”
User @Melo showed empathy: “It might be because it’s the end of the month. Things can get chaotic during this time. Still, it’s disappointing to hear about such issues. This is the first time I’ve come across something like this.” Meanwhile, @Saviour Mulaudzi revealed a similar experience: “This happened to me yesterday. I ordered at 8 AM and never received my order. Luckily, I got refunded, but it was still frustrating.”
Not everyone lost hope, though. @Davhu suggested an alternative: “Try shopping through Uber. They’ve been pretty reliable for me.”
Another Pick n Pay Issue: Soaring Prices
While delivery delays are one issue, another concern has been making waves in the community. In a recent Briefly News article, a KZN man was left speechless by the high prices at a local Pick n Pay store. He posted pictures of the prices, sparking a wave of jokes from Mzansi residents suggesting we might need to give up food altogether if things keep going this way.
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It’s clear that many South Africans are facing challenges with grocery delivery and pricing. Whether it’s long wait times or skyrocketing costs, these issues highlight the importance of finding reliable solutions for everyday needs. As the conversation continues, we hope that retailers will take note and work towards improving their services for all customers.
